Microsoft Dynamics CRM

Microsoft Dynamics CRM

Manage All Your Business Relationships with Microsoft Dynamics CRM

Microsoft Dynamics Customer Relationship Management (CRM) is a business solution that can be tailored to fit your business needs and help develop leads, nurture contacts, track your sales, and to retain and grow with your happy customers

Microsoft Dynamics CRM is a powerful combination of online services and its productivity in fields like sales, marketing, and customer servicing. The CRM solution’s notable modules such as sales, marketing and customer service help in managing and recording the activities of converting prospects to satisfied customers; starting from first contact to making the sale and often post sale servicing.  Automating your business processes with Microsoft Dynamics CRM will not only increase your profitability but will also helpto foster a closer and a more responsive relationship with your customers, vendors, prospects or partners.

Microsoft Dynamics CRM is extendable to other Microsoft applications such as Office and Outlook. Its highly intuitive user interface integrates directly with Microsoft Outlook.

Sales Force Automation

Microsoft CRM provides a complete view of the customer data and interactions to optimize sales efforts. The smart features of Microsoft Dynamics CRM improvise your organization’s sales planning and management with shortened sales cycles, increase in the number of sales closures and to achieve customer insight

  • ​Improved sales technique:Identify and manage leads to gain more insight,automate the lead management and sales processes to increase lead conversion rates and revenue
  • Team collaboration: Work collaboratively with your sales teams located across geographies
  • Social network and sales: Use associated leads for your business from ​​social network to give a boost to their sales efforts for lead generation and relationship management.
  • Know your customers:Track all customer interactions their preferences, activity histories to know your customer needs. Document all the information and capture call notes and schedule follow up activities using an intuitive interface
  • Get sales leads anywhere: Microsoft Dynamics CRM provides the advantage of mobility to work from anywhere or any device


Microsoft CRM helps your marketing team to Design and manage your email marketing campaigns with tracked responses. Automate campaign management and create a marketing overview that provides a dashboard with the tracked opportunities. Be able to set up webinars and leverage your existing contacts to upsell new business through an effective measurable campaign. The intelligent marketing capabilities in Microsoft Dynamics CRM, helps organization market more effectively, use multi channel marketing automation and marketing insights to gain actionable insight into your marketing efforts. The CRM solution has rich features such as intuitive campaign management, flexible segmentation tools, workflows that increase the effectiveness of marketing programs throughout your entire organization.

Today the world of business has become global, communicating global is evident. Online marketing is todays need and has taken many forms from social to webinar; Deploying a CRM is one of the best decisions a business can make, please contact us to discuss your business needs with our technology experts at dynamics@TechnicaX.netand let us transpire a best fit solution

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